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palmmind
AI-Powered Automotive Operations

Intelligence Built for Modern Automotive.

Grounded in your real inventory and service calendar, so answers stay accurate — and anything that touches pricing or financing hands off cleanly to your sales team.

THE PROBLEM

Every unanswered question can become a missed opportunity.

Customers want to know which vehicles are available, what they cost, when a service is due, or whether their vehicle is ready. But automotive teams manage these interactions across dealerships, websites, service centers, and disconnected systems. When customers cannot get timely answers, enquiries go cold and service teams lose valuable time.

WHAT IT HANDLES

Everything your automotive teams already handle.

From vehicle enquiries to service appointments and aftersales support, handled through one intelligent conversation.

Vehicle availability, specifications, pricing, and features
Dealership locations, hours, and contact details
Test-drive requests and appointment scheduling
Financing and vehicle purchase enquiries
Service booking and maintenance scheduling
Vehicle service status and updates
Parts availability and service-related questions
Warranty, maintenance, and aftersales FAQs
OVERVIEW

Built for the automotive customer journey.

Connect every customer interaction to the right vehicle, service, and next step.

Captures every opportunity

Every vehicle enquiry, test-drive request, service question, or purchase interaction can become a qualified opportunity with the right routing and follow-up.

Answers from connected information

Responses are grounded in your vehicle catalog, dealership information, service schedules, inventory, warranty policies, and approved business data.

Moves customers forward

Go beyond answering questions. Help customers discover vehicles, schedule test drives, book service appointments, check updates, and connect with the right automotive team.

WORKFLOW

From enquiry to delivery and beyond.

01

Understand

We map your vehicle catalog, dealership operations, sales journeys, service processes, and the questions customers ask across the automotive lifecycle.

02

Connect

We connect the agent to your inventory, CRM, dealership systems, service platforms, appointment systems, and other relevant business data.

03

Configure

We define what the agent can answer, what actions it can perform, and when an enquiry should be routed to sales, service, or another specialist team.

04

Launch

We deploy across your website and digital channels with a controlled rollout, monitoring customer interactions, lead quality, response accuracy, and service requests.

05

Evolve

We continuously improve coverage, update vehicle and service information, and refine customer journeys as inventory, models, offers, and service needs change.

INTEGRATIONS

Connects to your DMS and inventory feed.

DealerSocket
VinSolutions
CDK Global
Reynolds and Reynolds
Google Calendar
Twilio
HubSpot
Zendesk
Snowflake
Google Cloud
Slack
Stripe
GLBA-aware handling of financing data
Secure handling of trade-in details
Real-time inventory, not stale listings
Built to scale through sales events
PROOF

Automotive deployments in the field.

Multi-Location Dealer Group

A dealer group's after-hours line now books test drives without a receptionist on shift.

24/7
Line coverage
Service Department

A dealership's service department cut no-show appointments with automated confirmations and reminders.

-31%
No-show rate
Independent Dealership

An independent lot captured significantly more trade-in leads by answering valuation questions instantly.

+52%
Trade-in leads captured
FAQ

Frequently asked.

Yes, when connected to the relevant inventory or dealership systems. It can provide available vehicle information based on connected data rather than relying only on static website content.

Ready to stop losing leads after hours?

A 30-minute working session with our solutions team is the fastest way to see how this fits your inventory and your service calendar.