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AI Agents for Freight Forwarding

Your AI team for freight forwarding

Read shipping documents, prepare freight quotes, track shipments, catch problems early, and keep customers updated without adding more people to your operations team.

THE PROBLEM

Freight doesn't wait for your team to catch up.

Every shipment creates another chain of emails, documents, quote requests, tracking updates, carrier follow-ups, and customs paperwork. Your team spends hours copying information between emails, spreadsheets, portals, and TMS platforms just to keep shipments moving — resulting in slower quotes, repetitive data entry, missed updates, and operational issues discovered too late.

OVERVIEW

Everything your freight team does on repeat, automated.

Freight-native AI agents

Built around the workflows freight teams deal with every day, including documents, quotes, shipment tracking, alerts, and customs.

More than answering questions

CargoAlly's agents can read documents, process shipment data, prepare quotes, monitor activity, identify issues, and trigger defined workflows.

Your team stays in control

CargoAlly handles routine operational work and brings your team in when a task requires approval, judgment, negotiation, or escalation.

AGENTS

Meet your CargoAlly AI agents.

Five specialized AI agents working together across your freight operation.

Document Assistant

CargoAlly Doc

Reads your shipping documents and enters the details for you, without the typos.

Extracts information from bills of lading, commercial invoices, packing lists, and other shipping documents, turning paperwork into accurate, structured data for your workflows.

Quote Assistant

CargoAlly Quote

Prepares quotes in minutes, so you're the one who replies first.

Processes incoming RFQs, gathers shipment requirements, works with your rate information, and prepares freight quotes for your team to review and send.

Tracking Assistant

CargoAlly Track

Updates your customers on their shipments automatically, in their own language.

Monitors shipment milestones and status changes, then keeps customers informed without your team manually checking portals and sending every update.

Alert & Exception Assistant

CargoAlly Watch

Watches every shipment and warns you early about delays or missing paperwork.

Monitors shipment activity for delays, missing information, documentation issues, and other exceptions so your team can act before problems become bigger operational issues.

Customs Assistant

CargoAlly Customs

Checks your paperwork against the rules before it reaches the border.

Reviews customs-related information and documentation, helping your team identify missing, inconsistent, or potentially problematic details before they cause avoidable delays.

CAPABILITIES

Built for real freight forwarding operations.

Powerful AI capabilities designed around the workflows your freight team handles every day.

Shipping document processing
Freight quote automation
Shipment tracking
Exception management
Customs documentation
HOW IT WORKS

Automate repetitive freight workflows in four steps.

CargoAlly works alongside your existing systems and processes. You do not need to replace your entire freight operation.

01

Connect

Connect your TMS, CRM, email, carrier platforms, document sources, and other operational tools.

02

Configure

Give each agent the workflows, business rules, SOPs, rate information, and escalation paths it needs.

03

Let AI work

Your agents process documents, handle RFQs, monitor shipments, watch for exceptions, and check customs.

04

Stay in control

When a workflow needs approval, negotiation, or judgment, CargoAlly routes it to the right person with context.

INTEGRATIONS

Connects to the tools your freight team already uses.

TMS
CRM
Email
Microsoft 365
Google Workspace
Carrier Platforms
EDI
WhatsApp
ERP
Custom APIs
INDUSTRIES

CargoAlly for freight and logistics businesses.

Built for businesses where every delay, error, and unanswered customer request can cost time, money, and customer trust.

PROOF

AI that works where freight operations actually happen.

Document Processing

Turn shipping paperwork into structured information without repeatedly re-entering the same shipment details.

Less entry
Manual data entry
Freight Quoting

Move from an inbound RFQ to a prepared freight quote faster, helping your team respond while the opportunity is still active.

Faster
Quote turnaround
Shipment Tracking

Monitor shipment milestones continuously and keep customers informed without constant manual checking.

24/7
Visibility
Exception Management

Identify delays, missing information, and documentation issues before they become larger operational problems.

Earlier
Problems caught
Customs Documentation

Check configured documentation requirements before paperwork moves further through the customs process.

Fewer
Avoidable issues
FAQ

Frequently asked.

CargoAlly is an AI agent platform for freight forwarding. It uses specialized AI agents to automate repetitive freight operations such as document processing, freight quoting, shipment tracking, exception monitoring, and customs documentation.

Ready to deploy CargoAlly?

A 30-minute working session with our solutions team is the fastest way to see how this fits your freight operation.